Pet Owner FAQ

For dogs, we typically recommend having the Rabies, Distemper/Parvo, and bordetella vaccines. For cats, we usually recommend having the Rabies and the FVRCP vaccines. There are exceptions to this, and that can be discussed with the veterinarian. We also do recommend doing annual testing, such as heartworm tests, fecal testing (for intestinal parasites) and bloodwork for older patients. Pricing for those does depend on what exactly is being done.

Breeders and adoption agencies/shelters do vaccines at all different times, so we typically recommend bringing them in within a week of adoption to make sure they are healthy and to go over vaccine due dates with you.

If you are an existing client, yes. We currently do not allow new clients to have a double-pet appointment.

We accept all major credit cards including American Express, as well as ApplePay, tap-to-pay cards, chip cards, and Care Credit cards. Unfortunately, we do not accept checks.

If you have pet insurance, you will have to pay up front and then submit a claim to get reimbursed from your insurance company, unless you have Trupanion. Call to find out more.

Most pet owners we see use Trupanion, Healthy Paws, Pumpkin, Lemonade or Nationwide pet insurance.

Please head to the “International Travel” Section in the menu bar and follow those instructions.

Please see our Holistic & Alternative Care page to explore the different holistic options that we offer here. If you would like to see Dr. Eisner for a holistic consultation, we do require that you email us a ONE paragraph description of your pet’s medical history and why you are seeking holistic care, as well as all of the pet’s medical records attached. Please send this email to info@northsideveterinaryclinic.com with the subject line “Holistic Consultation”. Someone should reach out 48-72 hours after that to schedule your appointment.

This is never an easy conversation to have, and certainly not something most people want to think about.

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